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Emails not coming through.

Michael19
Level 1: Joiner
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Registered:

I have 02 on my Samsung smart phone. Some emails are taking days to come through to me. I can receive calls from the same person but if they send an email it doesn't turn up for days. Any help?

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madasaf1sh
Level 78: King of Kings
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@Michael19 

 

Check your mail server setting on the device from the mail settings, and make sure it's set to poll every 30 minutes or so. 

 

Also try the Google Mail Client or Outlook rather than the Samsung in built app..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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Registered:

@Michael19 

O2 have no control over your email.

If your data connection is working, the issue is with your email provider or the person sending has a send delay set.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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