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Nukesmissus
Level 1: Joiner
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I need to change my email address for my o2 account 

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MI5
Level 94: Supreme
  • 151837 Posts
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@Nukesmissus 

How do I change my email address in My O2?

To change your email address, sign in to My O2 and follow these steps:

  • Select ‘Manage my details’. If you’re in the My O2 app, go to ‘Manage your account’, ‘View all’ and then ‘Manage my details’.
  • Select ‘Change my username’ under ‘Sign in details’.
  • You’ll be sent a code to your phone.
  • You’ll then be able to change your email address.

If you’re not able to access the old email address, please get in touch.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 2
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MI5
Level 94: Supreme
  • 151837 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@Nukesmissus 

How do I change my email address in My O2?

To change your email address, sign in to My O2 and follow these steps:

  • Select ‘Manage my details’. If you’re in the My O2 app, go to ‘Manage your account’, ‘View all’ and then ‘Manage my details’.
  • Select ‘Change my username’ under ‘Sign in details’.
  • You’ll be sent a code to your phone.
  • You’ll then be able to change your email address.

If you’re not able to access the old email address, please get in touch.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
341 Views