My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1939 Views
  • 1 replies
  • 1 kudos

Resolved! SIM Card queery

Hey guys i was wondering if when you change your sim contract do you need to order a completely new sim card or does it just update your current one?

idk1 by Level 1: Joiner
  • 195 Views
  • 2 replies
  • 0 kudos

Iphone SE2020

I upgraded from an Apple6 to the SE2020. I have been an 02 customer since 2003, Each time I have upgraded I have recieved a new cable and plug, this time the cable has changed ( so much for me installing wall mounted usb ports in the study) - why isn...

Extra charge

Hello my name is Rareș [personal info removed] and i have a contract with O2 and from 3 months I've been charge extra on my bill can anyone explain why?thanks

Rares by Level 1: Joiner
  • 122 Views
  • 1 replies
  • 0 kudos

O2 extra Disney+

Today I upgraded my sim only tariff and got to choose an extra to go along with it. I choose Disney+ 6 months. Previously I claimed the 6month of Disney+ as a my o2 reward about 4/5 months back and it is due to charge me in February 2021. I was under...

Higgins94 by Level 1: Joiner
  • 507 Views
  • 3 replies
  • 0 kudos

Resolved! payments

have just recenly lost my job what help cain i get with paying my bill

paul1971 by Level 1: Joiner
  • 205 Views
  • 2 replies
  • 0 kudos

Trying to put a Sky Mobile Sim into an old unused iPhone.

Basically I have my daughter's old iPhone 5 which I upgraded earlier this year. My ex husband lost his iPhone recently so I gave him the old iPhone 5 to use however, wheneve he puts his Sky Mobile Sim into the phone it keeps saying the SIM is not sup...

Cylina by Level 1: Joiner
  • 244 Views
  • 1 replies
  • 0 kudos

O2 App

I attempted to log in via the My O2 app today on my phone.After having to change my password i tried logging in but all i get is a blank white page with a 404 error and "connection refused".Any ideas or help appreciated.Thanks. Please ignore the abov...

ianjohnson by Level 2: Apprentice
  • 886 Views
  • 4 replies
  • 0 kudos