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Adrian11
Level 1: Joiner
  • 3 Posts
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Registered:
Can I email 02?
A Reynolds
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Cleoriff
Level 94: Supreme
  • 106024 Posts
  • 790 Topics
  • 5415 Solutions
Registered:

@Adrian11 

No sorry there is no email address.

All contact methods are here by phone or live chat

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

 

*The Game Is On*

Girl in a jacket

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Message 2 of 4
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Cleoriff
Level 94: Supreme
  • 106024 Posts
  • 790 Topics
  • 5415 Solutions
Registered:

@Adrian11 

No sorry there is no email address.

All contact methods are here by phone or live chat

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 4
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Adrian11
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Thank you
A Reynolds
Message 3 of 4
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Cleoriff
Level 94: Supreme
  • 106024 Posts
  • 790 Topics
  • 5415 Solutions
Registered:

Welcome @Adrian11 thumbsup

*The Game Is On*

Girl in a jacket
Message 4 of 4
200 Views