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Don't Receive Verification Codes
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on ‎02-10-2018 10:29
I tried adding a new device to my O2 wifi account, but I do not receive any text messages form O2 with the verification code when I enter my number. I tried managing my O2 Wifi Account by signing in My O2, but the "Manage My O2 Wifi Account" link just doesn't work. I cannot even manage my details as I don't receieve any verification codes via text. What should I do? Does anyone else have this problem too? Any help would be appreciated. Thanks.
Solved! Go to Solution.

Re: Don't Receive Verification Codes
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on ‎02-10-2018 11:36
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Don't Receive Verification Codes
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on ‎03-10-2018 15:04
Hey @Ahmet, welcome to our forum. Did you manage to speak with Customer Service about this as suggested above? Let us know how you're getting on.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
Re: Don't Receive Verification Codes
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on ‎04-10-2018 16:44
I can’t received call or make call right now in Birmingham
Re: Don't Receive Verification Codes
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on ‎04-10-2018 16:45
Re: Don't Receive Verification Codes
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on ‎04-10-2018 16:46
Re: Don't Receive Verification Codes
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on ‎04-10-2018 17:16
Check help here https://community.o2.co.uk/t5/Discussions-and-Feedback/O2-Guide-to-Network-Issues/td-p/1158158
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Don't Receive Verification Codes
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on ‎04-10-2018 22:35
Should be fine now if you reboot your phone.
Re: Don't Receive Verification Codes
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on ‎30-10-2019 13:38
you've blocked o2 in messasges, goto settings, scroll down to mesagges, goto blocked mesaages, select the 0800 number o2 uses and select edit in the right corner, the touch the number select red unblock mesaage on the right it.
Re: Don't Receive Verification Codes
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on ‎14-11-2019 10:50
Been struggling for ages to unblock my phone. Looked in the forum for age and decided to try one last time before contacting o2.
Your solution worked.
Thank you 😊