on 04-09-2023 14:10
Although I signed up to Disney+ Extra I never activated it and have just cancelled it on MyO2.
I do not expect to be charged for this as I have never used it, so please update my next bill to reflect this. My bill is currently higher than I would anticipate.
on 04-09-2023 14:18
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks