Disney + 6 months activation error

[Gemrose]

I have just started a new contract with o2 and have transferred by previous o2 number on the account. I have chosen Disney + as my added extra however when I follow the link on MyO2 to activate it it leads to an ‘Error 404’ page with no alternative to activate it! I also did not receive an email or SMS with an activation link! I need help to get this sorted before the 29 days is up! 

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this