on 17-07-2020 17:19
on 17-07-2020 17:20
on 17-07-2020 17:23
on 17-07-2020 17:23
You can change your tariff in your MyO2 but it won't change immediately.
To get an immediate change, you need to call O2 Guide: Coronavirus Community Help and Support
on 17-07-2020 17:48
on 17-07-2020 17:48
Hi @Pawel112
If you wanted to change your Big Bundle plan to a new plan with more data, you would have to wait for your anniversary date.
I would recommend downloading the MyO2 app to change your plan or visiting one of our stores. You can always call 4445 from your handset, which is a free call and speak to someone about your options.
You do also have the option in the meantime to top up and add a data bolt-on.
100MB One-Off - £2.00 via MY O2 or Calling 2202
250MB One-Off - £4.00 via MY O2 or Calling 2202
500MB One-Off - £6.50 via MY O2 or Calling 2202
1GB One-Off - £10.00 via MY O2 or Calling 2202
I would recommend calling 4445 or visiting a store and see what they can do before adding a data bolt-on.