on 12-08-2020 14:55
Can anyone tell me how to find out my data usage for previous months please? I've spent ages going round and round the website and myO2 app. I even tried Aura who has such a limited list of questions it can answer that it's completely useless!
I want to see if I need to think about upgrading my data limit but can't find out how to see what I've used previously. Thank you.
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on 12-08-2020 15:03
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
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on 12-08-2020 15:03
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 12-08-2020 17:00
on 12-08-2020 17:00
Thank you gmarkj!
I didn't realise the Data badge on the app was "live" I thought it was just a symbol. I'm going to save this info in the hope I can find it again next time I need it. Just an interesting point though - my phone Previous usage says I used 2.2GB in July but my bill says 1.66GB. This is fairly critical as my tariff is 2GB per month. I don't seem to have been charged extra, which is good, but I'll bear in mind that there may be some discrepancy in how it's counted.
Thanks again. SueS1