This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Confusion over cancellation fee, unable to log into my02

abois
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎14-09-2024 11:54

on ‎14-09-2024 11:54

I was notified my contract ends 19/09/24, after trying to get my PAC code, I was informed it would incur a £5 early cancellation fee and didnt expire until 13/10/24... Which one is correct?

Message 1 of 2
61 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 149039 Posts
  • 640 Topics
  • 28463 Solutions
Registered:

on ‎14-09-2024 12:04

on ‎14-09-2024 12:04

@abois 

I guess it's saying your pac will expire 13/10 not your contract.

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
53 Views
0 Kudos
Top Kudoed Authors
View All
Top