My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 10016 Views
  • 1 replies
  • 1 kudos

Extremely over charges

I had just £50 charge calling abroad and I Dealed with it 2 months ago making instalment payment just under £6 every month. I was on the phone for hours to set it up. And for a reason it never worked.on my account it shows I have bills didn't get pai...

Halide by Level 1: Joiner
  • 436 Views
  • 2 replies
  • 0 kudos

switch device

switch device

Clifton84 by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Bill amount

Can you let me know why my bill is more than normal Thx

Katie0665 by Level 1: Joiner
  • 430 Views
  • 2 replies
  • 0 kudos

Not received my sims

Recently 02 rang me and said they will send two sims out 15.00 a month not received them however on bill it’s showing 15, ko 00 added but I haven’t received the sims? Can someone help n call me to discuss this

Beena by Level 1: Joiner
  • 546 Views
  • 5 replies
  • 0 kudos

help terminating contract - no access to phone

Hi I am unable to sign in to myO2 because it's sending me a code to the telephone number that i no longer have access to.I have terminated my contract with O2 + Virgin that was for 18 months, but I am still being charged. I would like these bills to ...

Russel by Level 1: Joiner
  • 578 Views
  • 1 replies
  • 0 kudos

Order bill

Hi, I ordered a new phone yesterday and had a message today saying the invoice is available to view. I can't locate this on the website. Please can you advise how I can find this?

Lisa44 by Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos

Cancel contract

Is it possible to close my contact?

Emily27 by Level 1: Joiner
  • 418 Views
  • 1 replies
  • 0 kudos

Bolt on

Hello 02 have just added on x3 8GB on data when I only asked to add one x1 gb of data is impossible to remove this error I only need 8gb

Kelsey8 by Level 1: Joiner
  • 377 Views
  • 1 replies
  • 0 kudos

Cancel subscription

I wish to cancel my subscription to O2. Please advise on how to do this

224 by Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos