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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Won’t log in

I can’t log into my o2 it’s saying there’s a fault

Resolved! Name change

I need to change my account name as I have got married

Resolved! 18+ Settings

Hello I would like to remove the restricition on 18+ websites for my account.

Disney + subscription end date

How do I find when my Disney + subscription ends? and if it auto-renews or not?

Resolved! Payment

I have a bill on my account and unable to pay it till a certain date. I keep getting messages saying that I won’t be able to call or text. I’ve tried calling and messaging to arrange a date to pay and keep my account live but I keep just getting quot...