Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

O2 account, balance

Hi i have moved from virgin mobile over the summer, i have my new plan with o2 but i cant acces any details form my plan and can't login to mobile app and im register with o2

Refund

I bought an O2 Sim card online through the website Sim corner and have used its services for one month. I accidentally went on the O2 site to top up that same Sim card, however it didn’t work that way and I paid for a service I did not receive, I am ...

Resolved! Cancel contract

How do I contact someone to cancel my contract? I have a sim from O2 and they said they would cancel the contract, but they haven't yet.

Still cannot access my o2 account

I was originally on Vodafone and transferred across to o2 and I still cannot access my o2 app. Says it’ll take 48 hours but it’s been weeks if not months

Resolved! Samsung Galaxy Buds2 Pro for £1. 8th June - 5th July

I received this offer for the buds if I bought out a contract for the samsung galaxy 23 256gb model(also applicable to s23 ultra 512gb). More than 30 days have passed without receiving my voucher, so I contacted customer service, who claimed there wa...