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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Still Waiting!!!

Ordered a upgrade on the 30th of June, 1 month later endless calls to customer support going round in circles and the issue still isn't resolved. Order showing as processing and nobody with the ability to give me any answers other then wait 5-10 work...

elee36079Personal info

I been cut off can I be put on I pay my bill.monday I need my phone because am a career for my dad

my o2 log in

i am not receiving access code on my phone number

O2 Charges

Hi, please can you tell me my extra charges for this months bill as I am unable to see it on the app

I Cannot Access My o2

I have recently ended my account, but have received a message that I have a bill to pay. when trying to access MyO2, an error occurs when trying to send me a confirmation text. I believe this is because the account has been closed, but the system doe...

Can’t log in

good evening, I’m unable to log into my account as I’m now using a Canadian number but need to cancel a lot of my add onns and am unable to without my 02 number which I now can’t access

I cant sign in

I never got a sign in code, and the account keeps saying we cant send another code.

Cancel insurance

Hello I wish to cancel my insurance policy please

cant seem to make a call on my mobile even though ive got data

I hvae an 02 contract and pay monthly and have plenty of gb left but it won't let me use my phone when not at home using my my own wifi

Your parcel is on its way back to O2

So I recently ordered a new phone to replace my broken one. It came the next day, and the DPD delivery driver asked me for my 4 digit code. Of course, I didn't have a phone, so couldn't provide him with one. If I had been made aware the I would need ...

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