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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

customer services

hi, i cancelled my contract today,but i was upset at the time,due to the problems i was having withe my phone and trying to speak to someone,is it to late to change my mind and continue with 02 kr mr roy socker

I can't use MY O2

I have an O2 account and I'm using the network, but I can't access My O2. I can't use it on the app or the web, so I can't check detailed information such as my bill history.

Beats

Added some beats to my contract and the £40 was taken out my account and just wondered what was happening as I can’t see anything about it on my o2 app

Carphone warehouse insurance

Hi there I had been paying car phone warehouse insurance for old device which I didn't have . There require proof of my upgrade from old Samsung s10 device from an old number to a new number. If you can send me documents to support my case please

My o2 app

My o2 app doesn't seen to be working correctly

Can't sigh into my account on the app

Hello I can not sigh into my account

My 5g doesn’t word

My data does not work!

O2 app

I can’t get on to the app I need to see how much data I have

Log in

When I log in the screen flickers and then the message something went wrong

Resolved! My ported landline number

Good afternoon, I have been with Virgin since June 2023. Previously I was with BT that i was not happy with . However, I received a random call from Virgin about a TV package and then I was deceived and told by Virgin that they were moving away from ...

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