Code

[cchughes]

My network has been shut down due to my bill i thought it went out monthly but it doesn't i need to log in to myo2 and pay but sending a code via text isn't working as my phone has been shut down how do i pay to get it back

[Enlli · Accepted solution]

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

You can download Skype to call the 0800 number free

Guide: A Guide to Skype 

[Oxonian]

@cchughes 

You can avoid these problems in the future by setting up a direct debit :-

Guide: How to Pay Your Bill (Airtime & Device Plans)