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Bazz · ‎08-10-2019

How do I amend my 02 account which is a pay as you go account to show my current PAYG PHONE number.... the existing number on the My 02 account is an old one and the SIM no longer exists so i cant received codes etc to it

MI5 · ‎08-10-2019

@Bazz

It's not possible to change the number of your MyO2 as it relates to a specific SIM card.

Only customer service can change it but usually for a PAYG account you would just create a new MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎08-10-2019

Hi @Bazz

You can change the number yourself under Manage My Details in My O2 http://www.o2.co.uk/myo2

If you have any problems then ring customer services on 4445

Veritas Numquam Perit

MI5 · ‎08-10-2019

@Bazz

It's not possible to change the number of your MyO2 as it relates to a specific SIM card.

Only customer service can change it but usually for a PAYG account you would just create a new MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎08-10-2019

Well every day's a school day @MI5

Veritas Numquam Perit

jonsie · ‎08-10-2019

School's out for summer.....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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Change phone number on 02 account for pay as you go when

Payments

Request pac code

PAC

I want to cancel

PAC Code