Re: Change name and DOB

Anna-Marie · ‎16-09-2023

Hi I want to change the DOB and name associated with this account please

pgn · ‎16-09-2023

@Anna-Marie - This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202.

Good luck!

Links to O2 Social Media Team here

Enlli · ‎16-09-2023

Change of Name and DOB would signify to the system that the account has moved to another person.

That would not be allowed because it would negate the original credit check

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎16-09-2023

@Anna-Marie

If it is your details that are incorrect, you can ask O2 to correct them.

How to is covered here Changing my personal details | Account and Billing | Help & Support | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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