24-09-2023 09:03
Morning hope you’re doing good,
I would like to cancel the airtime for the number 976 please.
Also I’ve been told in the app the I need to wait 30 days. To be honest I am not happy with that. I find it way to long for just a cancellation.
kindly
Stephane
Solved! Go to Solution.
24-09-2023 09:10 - edited 24-09-2023 09:11
24-09-2023 09:10 - edited 24-09-2023 09:11
@StephaneJochel This is not O2. This is a customer community. You do not need to wait 30 days to cancel. See this guide: https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M...
24-09-2023 09:10 - edited 24-09-2023 09:11
24-09-2023 09:10 - edited 24-09-2023 09:11
@StephaneJochel This is not O2. This is a customer community. You do not need to wait 30 days to cancel. See this guide: https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M...