Can’t log in on my O2

[Mb95]

Hello, I can’t log in anymore on my O2 app

i really need to check what I have left

it used to work now it’s says “something went, are you new ?” I’ve been on O2 contract since 2018

Can you help me please ? 

[pgn · Accepted solution]

Are you getting the same result with the app as you are if you try via your browser, @Mb95?

Guide: How-to guide for My O2 

Sometimes the app needs to have its cache cleared, or even uninstalled and reinstalled.

https://www.o2.co.uk/myo2?openSignIn=true#error=notCellularNetwork