on 16-09-2024 15:02
Hi.
I'm being charged for my returned phone that I swapped through switch up.
They have confirmation and I have a reference number to confirm they have received the phone back.
It was sorted out the first month and now it's back to being charged.
I have been given the run around by 202 this past week with the promise of it being sorted, the best I got was a reference to this case and two minutes later an email saying the complaint has been closed.
Anyway, what am I supposed to do now? who else can I contact to sort this problem out?
I know that @Dave-O2 can sort these problems out, going by others posts.( dont know how busy he is though)
Any help would be fine.
Thanks.
on 17-10-2025 18:44
Do not switch up, it will ruin your life.
on 17-10-2025 19:02
Can you tell us why?