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Being charged for old phone through switch up.

Bertosyoudos
Level 1: Joiner
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Hi.

I'm being charged for my returned phone that I swapped through switch up.

They have confirmation and I have a reference number to confirm they have received the phone back.

It was sorted out the first month and now it's back to being charged.

I have been given the run around by 202 this past week with the promise of it being sorted, the best I got was a reference to this case and two minutes later an email saying the complaint has been closed.

Anyway, what am I supposed to do now? who else can I contact to sort this problem out?

 

I know that @Dave-O2 can sort these problems out, going by others posts.( dont know how busy he is though)

 

Any help would be fine.

 

Thanks.

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Donatello951
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Do not switch up, it will ruin your life.

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jonsie
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