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Auto top up

Michaela1
Level 1: Joiner
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Hi,

I am trying to cancel my auto top but I cannot find how to do it in the website? It's says can change or cancel anytime but then there isn't actually an option to do this?

 

Thanks,

Michaela

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Cleoriff
Level 94: Supreme
  • 111881 Posts
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@Michaela1 

To stop your auto top-up and delete your details go to www.o2.co.uk/myo2. Then go to auto top-up and you can then cancel your auto top-up and details.

If you can't do it yourself then call o2 on 4445. Or social media

you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

https://autotopup.o2.co.uk/o2uk/FAQ.aspx 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111881 Posts
  • 800 Topics
  • 6584 Solutions
Registered:

@Michaela1 

To stop your auto top-up and delete your details go to www.o2.co.uk/myo2. Then go to auto top-up and you can then cancel your auto top-up and details.

If you can't do it yourself then call o2 on 4445. Or social media

you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

https://autotopup.o2.co.uk/o2uk/FAQ.aspx 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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