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PUK code

beesbeesss
Level 1: Joiner
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Hi everyone, my number didn't change to my old number yet and it's been 2 days. 
what do I do?

i cant download the chat because my AppStore is from another country. 

thank you 

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Cleoriff
Level 94: Supreme
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Keep rebooting the phone. However, you may be having problems as you are abroad.

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111852 Posts
  • 800 Topics
  • 6584 Solutions
Registered:

Keep rebooting the phone. However, you may be having problems as you are abroad.

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

 

Veritas Numquam Perit

Girl in a jacket
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gmarkj
Level 59: Quartermaster
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A PUK code unblocks your phone so you can unlock it (use a sim from another provider) @beesbeesss 

If you meant PAC code (moving your phone number from one company to another) then you might need to submit the request again - we see requests made when starting a new deal not work quite a lot.
See the helpful guide linked below.

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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