Audiable Extra

[kenzo99]

I recently got a new o2 sim and as part of the deal I selected a 12 month subscripton to Audible and it came with a 6 month apple music subscription (which i havent recieved a redemption code yet, but that will be another post).  

I already had a subscription to audible via o2 but this was cancelled automatically when i took out the new contract.  The link I was sent only last week now say its expired.   I subsequently read that you cant take an extra if you already had a subscription, my question is firstly is there no way to get the 12 month audiable deal?   And if I cant get the audiable deal because i already had a subscription can i then get one of the other extras that were advertised and if so how can i make this selection?

[madasaf1sh · Accepted solution]

@kenzo99 

The offers will be what's on offer at the moment, and it looks like Audible is no longer available, you can see what is available by going to the myo2 microsite via o2.co.uk and scroll to the middle of the page and the extra's you can choose will be on there. 

Apple Music can take upto 14 days after your contract as been changed, if not then message o2 via social media Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Edited to say ignore me where I said Audible isnt available anymore I can't read..

[jonsie]

You can get the 12 month audible but it would start a new subscription

You aren't able to stack extras to run after your present subscription

[kenzo99]

Thanks, I tried but in the Extras section i only get the Audiable option to "activate" and nothing else which then if you click on takes you to the this link has expired page.  Looks like i will have to phone Customer Services.

The Apple Music link came though as you suggested today and worked as expected.  

thanks for the help.

[kenzo99]

thanks for the reply, hopefully if they cant reactivate the audiable offer they can renable the selction so i can choose another one.