Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Payment

Hello, I am late with my payment due to the fact the price has gone up, I can't get through to customers services which I am upset about, I could make a payment on the 5th of October, if you check my records all my payments go out on the 5th, please ...

Resolved! O2 rewards

I am trying to log onto o2 rewards and I put my number in and I have tried several times and it is the correct number but I get no text to register. I do get other texts from o2 though. Please help.

My O2

Hi, it says that my number isn’t attached to my 02 account and I cannot get access to my app

Resolved! My02 App

I have placed an order as a new 02 customer for iphone 13 pro max but cannot get in to my sky app to view order as it says it takes 48hrs to set up account but my order was placed on Saturday , how can I view my order ?

Resolved! Damaged iPhone 11 Pro Max 256gb

Afternoon, I called yesterday to inform you that I have damaged my Mobile phone and it now cannot be repaired. I was advised to go in store today to get a temp sim and they could link it to my mobile number. As I had no photo ID they would not do it ...

Resolved! Want to settlement

Hello i would like to done settlement i want to change my network

Loyalty tablet

Hello Can anyone advise me where to find my loyalty tablet. I just need to activate it and confirm the delivery address

Resolved! Spend cap

Can I change the spend cap to zerothank you

Phone

Took my phone out in 2018 before it became available on sale from O2 stores. . My fone contract as been alt red by Ur company and the device plan seems to not begoin down

Resolved! Student discount on my airtime

I have just recently upgraded to a new phone, but forgot to apply my student discount. Can I please do it now?

O2

Forum Posts