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Gabi
Level 1: Joiner
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on ‎03-09-2020 11:16

on ‎03-09-2020 11:16

I created my account 2 days ago and i can't log in,can you please help me with a advice?
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Gabi
Level 1: Joiner
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on ‎03-09-2020 11:21

on ‎03-09-2020 11:21

Hello
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Cleoriff
Level 94: Supreme
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on ‎03-09-2020 11:25

on ‎03-09-2020 11:25

Hi @Gabi 

You need to contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎03-09-2020 13:15

on ‎03-09-2020 13:15

@Gabi 

More contact help:

Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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