18-11-2023 14:06
Having problem getting access to My O2. Wish to see breakdown of last bill.
18-11-2023 14:12
Guide: How do I get to the 'Download Bill' page? may help you, @Bdillon - if you are still in the legacy billing system as yet.
18-11-2023 14:13
Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Unlikely that you'd get help in store, but may be worth a last resort try.