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Accessing My O2 app

Bdillon
Level 1: Joiner
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Having problem getting access to My O2. Wish to see breakdown of last bill. 

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pgn
Level 77: Grand Master
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Guide: How do I get to the 'Download Bill' page? may help you, @Bdillon - if you are still in the legacy billing system as yet.

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MI5
Level 94: Supreme
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@Bdillon 


Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Unlikely that you'd get help in store, but may be worth a last resort try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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