Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I've just got my new contract phone and it came with a new sim card and mobile number, I want to keep my old o2 pay as you go mobile number and have it on my new contract sim, how do I do this?
Hi allI have just noticed in my O2 app, the top bar no longer shows my phone number, but instead this name, and this name does not even match up to my name for my o2 account. That profile picture just suddenly appeared without me doing anything one d...
What to change all details
I ordered my iPhone 14th 2.5 weeks ago when will I receive it?
I travel to Jamaica this week and wondered if I use my own data?
Hello,I've cancelled a device plan because of a delivery issue.Although it is already cancelled, the fact that the device plan is still online in the system, it is impairing me to get a novel contract for a device plan.How can you help me with that O...
Hello, I have a contract with O2 that I have had for nearly a year. I was given a device upgrade at 6months from being on a SIM Only plan and got the Samsung Galaxy S22 Ultra. I've been 1 month overdue which is getting paid in full on Thursday with t...
Hi there I left O2 in the summer. But looking to get a digital copy of a bill from October 2021. How do I do this? As I do not have an O2 online account anymore by the looks of things. thanks
Hi,I’ve moved to new address, how can I change my address?thank you in advance
When I sign in to accounts.o2.co.uk I am presented with two numbers. My current PAYG number and an old number that I last had 10 years ago. I can log in by selecting my current PAYG number and receiving the text code from O2. Unfortunately, every tim...
