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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

On my account are numerous calls from 07546 045127.

Some are charged at £0.65. Where are they coming from? I have not initiated these calls

Resolved! when does my contract end

when does my contract end

Resolved! My O2 bill november

Hi I made a payment of £44 to O2 that went out of my account last Friday however it still shows here that my payment is overdueCan thus be looked into please. Thanks

Resolved! Where can I find "My Settings"

I have an account on My O2 but I wish to post a question on O2 Community. I believe that to do this I need to create a display name in "My Settings". Where can I find I find "My settings"?

Watch airtime cancelation

Hi I’ve been struggling to cancel my old airtime plan for over a year now. Despite multiple attempts, including two tariff changes, it still remains active, almost like a recurring nightmare on each bill. This ordeal began when I purchased an Apple W...

Resolved! ddm

how do I reinstate my ddm that was cancelled in error

Resolved! Lost phone

Hi, I lost my phone (REMOVED) Can you please verify the number of an old phone: (REMOVED) I'm not sure I've got the number A-Okay correct. It has an O2 SIM card. If the number is valid, I will proceed to top it up. Question number two is: how do I le...

vat invoices

please can you send me all my vat invoices to date

Sim Deactivation

I have not used my sim in approximately 6 months. I entered my sim back into my phone and it doesn't seem to be working. I checked my bank account and the monthly payments have stopped coming out. I still need the sim to be active as I need to keep t...

Order

Hi I had placed a order on the 1st December it was to be click and collect delivery for the 2nd December and I still haven’t got a update

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