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Accessing Mobile past bills

Kossi
Level 1: Joiner
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Hi!

I need to access and download my past bills. I have just been moved from Virgin Mobile to O2. Virgin Mobile is completely incapable to help me access my past bills. Their virtual assistant is hopeless. Please help!

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MI5
Level 94: Supreme
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@Kossi 

Not sure if your old bills are transferred too but try this Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Kossi
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Thanks

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MI5
Level 94: Supreme
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Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EddieDavies
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Hi Kossi. Did you ever get a resolution to this? I am in exactly the same situation and am going around in circles...

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Oxonian
Level 39: Midshipman
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@EddieDavies 

Have you reviewed Guide: How do I get to the 'Download Bill' page? as referenced by @MI5 ?

Message 6 of 6
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