About my order

[Shane_eden85]

I spoken to someone e regarding myself getting a contract phone from yourselves but on my email it only states I'm getting a sim only which I didn't want a sim only. I wanted a phone to go with it aswell and was told I would be receiving a Samsung s22. 

Please could I know what has happened.

Many thanks.

[pgn · Accepted solution]

Hi @Shane_eden85 - you need to contact the O2 sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255. Good luck.