4G isn’t working

emma199 · ‎09-07-2020

Just travelled from Northern Ireland to the republic and my 4G isn’t working

Cleoriff · ‎09-07-2020

Check network status here @emma199

https://status.o2.co.uk/

AND

Guide: How can I sort out my network issues?

Veritas Numquam Perit

MI5 · ‎09-07-2020

@emma199

If using an iPhone, change your data apn to "mobile.o2.co.uk"

If that doesn't help, contact O2 to remove any roaming bars on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LukasB · ‎10-07-2020

Hey @emma199 has this been resolved or are you still having trouble?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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