02 WiFi

[SanguineKnight]

My 02 WiFi has stopped working on the tfl underground, it prompts me to sign in on the virgin WiFi after I pick 02 as my network and enter my mobile number, I receive an error message. I have 2 handsets and get same error for both. It was working before and I had no issues signing to virgin

[MI5]

@SanguineKnight 

A few people having problems recently.

I'll ask @O2Lisa to help you.

[O2Lisa]

Morning @MI5, thanks for the tag

I'll message you privately @SanguineKnight to take some details and get this sorted for you

[MI5]

Thanks @O2Lisa 

[Giedre]

Hi,
I have exactly the same problem when trying to join wi-fi on tfl, could you please help me as well?

[MI5]

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@Giedre wrote:
Hi,
I have exactly the same problem when trying to join wi-fi on tfl, could you please help me as well?

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@Giedre 

@O2Lisa will be back on Monday morning.

[O2Lisa]

Good morning guys

Thanks for the tag @MI5, I'll message you privately @Giedre and look in to this for you

[hlpeks]

Hello @O2Lisa , I also have this exact problem- it worked for years previously and now gives me an error message at every station. Please could you assist? Many thanks in anticipation, Hannah.

[O2Lisa]

Morning @hlpeks, of course, I'll message you privately so we can look further in to this for you