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Pay Monthly

Get help and support from other community members with your Pay Monthly service.

36932 Posts

Pay As You Go

Get help and support from other community members with Pay As You Go.

6223 Posts

O2 Priority

Ask questions and share your experience with O2 Priority.

1434 Posts

My O2

Get help and support from the community related to My O2.

7666 Posts

Activity in Products & Services

Change in tariff

Hi, I have an 02 sim with my virhin media looking to reduce it to the cheapest monthly payment Jilll Everert

Jill12 by Level 1: Joiner
  • 34 Views
  • 2 replies
  • 0 kudos

Moving to GiffGaff

My O2 contract expires on 3 January and I'm fully paid. I am going to move to a SIM only GiffGaff deal either on my existing phone or with a new purchased one.I know GiffGaff is owned by O2 but what will be the easiest way to keep my existing number ...

vitoman58 by Level 1: Joiner
  • 161 Views
  • 3 replies
  • 0 kudos

O2 payments via the app declining

I have 2 accounts with o2 and everytime I try to pay via the app I get an error saying payment not gone through and when also trying to pay through PayPal it freeze or comes up with stuff I didnt even click and this has been going on for months and i...

Basket empties

Hey, im trying to upgrade my device, but as soon as it goes to basket to checkout, the basket empties and I have to redo it, which then keeps happening?

Popey1 by Level 1: Joiner
  • 474 Views
  • 5 replies
  • 0 kudos

Watch upgrade cancelled my sim only contract

Hi , I had a sim only contract and decided I wanted to get a watch on my account. However what i didnt realise was i should of done an add on and not an upgrade as what happened is my phone contract was replaced with a data only plan and can no longe...

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 14689 Views
  • 4 replies
  • 1 kudos

Struggling to pay my o2 bill every month

Hey there abit of a background to this. My dad is retired and is handling my bills. Financially. We are both on low income and my dads health is abit on the fritz at the moment mainly due to heart problems and i am on the autisic spectrum and a suffe...

Dangus96 by Level 1: Joiner
  • 155 Views
  • 2 replies
  • 0 kudos