Hello,I won an M&S £4 gift card on the Blue Monday's competition, It has been over 24 hours and I have still not been emailed my code to claim my prize. Please can I have some more information as to why I have not received my email?Thank youNadine
I’m getting the below error when trying to setup my Apple Watch plan. ”We believe you have an existing watch plan but we are having difficulty locating it. Please call 202 for free from your O2 mobile, quoting reference code 901.” Had Apple Watches s...
Took out a pretty great contract with Samsung, was half the price per month for a new contract on an S25 in comparison to what O2 were offering. My old phone had just broken too so was in a bit of a rush! Thing is, I've been an O2 customer for 20 yea...
I have woken up today to 3 emails at 2:03am of my mobile number ( 3 different lines) have been taken off my account supposedly changing numbers, but 1 I don’t authorise this 2 I’ve had these numbers for 1-3 years, contract still fully active but basi...
Why am I being charged for Airtime when I didn't request it and don't want it? I have been on chat before and that assistant said that he had cancelled the charge. It's still there, no mention of iTunes like there was before but the same charge is th...
I’m just joining O2 and just received an email from them telling me my SIM is on the way. I told them my number and pac code so was surprised to see the wrong number being quoted to me. How do I contact them to get this sorted?
Hi, In the past I’ve had two device plans with O2, both of which are long paid off and closed, however both still show as “active products” on myO2? Any ideas how to get rid of them?
