I ordered a samsung galaxy 8 watch through my my o2 page, they have taken up front money, but i have just checked order progress and it says cancelled, but can't find a telephone number to contact anyone to find out what is going on. Can someone plea...
Has anybody recently been cut off even though used very recently? (no signal, sim unassigned, balance £0 etc.) I managed to get it back and credit re-established after a couple of calls to C/S. What gives??
anyone else having issues with upgrades online? I get to checkout to pay the early upgrade fee (£320) but keep getting error message saying there is a problem with system try again later. I've been trying past two days and still won't work. My bank i...
Hi, I've spoken to two different o2 agents about my tariff and both said different things. My tariff has now reached 24 months, so I believe it's now unlinked from my device plan. I asked about migrating this number to another number on my account, I...
Hello, can somebody answer me my question as o2 are currently closed.I have a monthly mobile o2 contract, as far as I understand I can leave o2's airtime only now as my contract has ended, I still have a year left until my device plan ends, can I lea...
Received a text from "O2UK" saying the following and not sure if it's legit - anyone able to help? It seems like O2 used to do this but you had to text a different shortcode: Hello NAME, here's 6 months of a Disney+ Standard subscription on us, just ...
I am currently on a SIM only contract and want to think about upgrading to a new phone. I am sure before that I was able to start a contract, pay off the device the next day and then switch the airtime to SIM only. Is this still possible?
My current deal has just expired and I’d like to upgrade to a deal I’ve found on uswitch. Last time I done this I could select an option where I could upgrade my existing deal, but this time when I go to checkout, it’s just going through as a new dea...
I claimed a Perplexity code on O2 Priority a few weeks ago. I went into the app today to use the code and it is not showing. The app is saying the voucher has been used but I did not use it and I did not receive an email with the code when I claimed ...
i purchased an iPad with a cellular plan from VM in 2021. I have since had the data only sim moved to O2. I get monthly emailed bills from O2 however when I sign up to “MyO2” and try to link a product to the account, it try’s to send a text to the si...
