Products & Services

RCS Messages With DATA Switched Off

Hi, I have had to recently upgrade my elderly father from a very old 2g mobile phone and sim to a nano 4g sim. I also got him a new phone at the same time a Nokia 235 4G He is on PAYG and does not need data at all so I have switched it off on his pho...

Charge To Mobile

Howdi Folks. I have been with O2 for about 8 months, I am moving from H3G over slowly as each contract comes up. This week, I decided to setup Charge To Mobile for my 2 subs that I pay monthly. - Youtube Premium £12.99- Goole One 2TB Cloud Storage £7...

Cancelled order and told to call the fraud team @Dave_O2

My wife recently ordered an upgrade on her pay monthly tariff. The order was processed and was out for delivery this morning. Not long after recieveing a timeslot from DPD, she got a text message to say the phone was on it's way back to o2 because I ...

Pay Bill

I want to pay bill online

Resolved! Blue Monday reward

I won the chocolate bar this week on the blue Monday reward but have not received any emails to confirm my selection or shipping details? Is there a best contact to look into this?

Resolved! Pizza Express vocuher

Hello, I won a pizza express voucher yesterday but I’ve not received the email with my voucher yet. I’ve checked my junk Mail too. How long can this take please?

Switch up issue

Hello all, so I decided to switch up last month. I have received a email confirmation that my old device has been received and passed all the checks. The email also said my old device would be paid off “soon” however it’s still showing as active in m...

Blue Monday second reward

I won a second chocolate bar this week. When I try to submit my claim, I get a message to say "we are processing your order" and I can't place a second order. I believe they are referring to my claim from the previous week which has been fulfilled. H...