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Pay Monthly

Get help and support from other community members with your Pay Monthly service.

36958 Posts

Pay As You Go

Get help and support from other community members with Pay As You Go.

6233 Posts

O2 Priority

Ask questions and share your experience with O2 Priority.

1437 Posts

My O2

Get help and support from the community related to My O2.

7671 Posts

Activity in Products & Services

Setting up Apple Watch plan and getting an error

I’m getting the below error when trying to setup my Apple Watch plan. ”We believe you have an existing watch plan but we are having difficulty locating it. Please call 202 for free from your O2 mobile, quoting reference code 901.” Had Apple Watches s...

Benlfc by Level 11: Motivator
  • 976 Views
  • 12 replies
  • 1 kudos

Resolved! O2 Priority saying I need to top up in order to access app.

I have recently got a PAYG sim card, and I have topped up with £10, however every time I try to access and log in to my O2 Priority app, it sends me a text saying I need to top up - followed by a link to the web top up page.I have been into a O2 Stor...

RisD0m by Level 1: Joiner
  • 2820 Views
  • 26 replies
  • 0 kudos

Broken phone ive payed for

hi ive broken my screen on my it as a sim card but dosent work in another phone i think my phone is sim free how do i get around getting all my contacts from the phone

Mossyman by Level 1: Joiner
  • 56 Views
  • 1 replies
  • 0 kudos

New phone, now not working

Hi I got a newer iPhone (17promax) for Christmas.it was an upgrade from a 14 promax. since putting my sim in new phone I can no longer receive calls or send and receive texts. This has been since Xmas morning. Talked to a bot who put me through to an...

Geebop by Level 1: Joiner
  • 133 Views
  • 4 replies
  • 0 kudos

Have 02 messed about with your app

I recently left o2 after 15 years. they have been like the mafia. they have gave me codes to put in my phone and then hacked it. anyone else get this from them?

Dcjim by Level 1: Joiner
  • 228 Views
  • 5 replies
  • 0 kudos

O2 Priority Freediver outfit

I know there’s some issues with people sharing codes for the Freediver Offer but I have priority and wanted to claim this offer whilst I still can as I play the game with my family every now and then but I can’t find it on the site or app anywhere wi...

International bolt on

I just switched on my international bolt on when can I call directly I need to cap my cousin directly

Grazii by Level 1: Joiner
  • 209 Views
  • 2 replies
  • 0 kudos

Switch up changes

Hi I was due a switch up in November but didnt do it as I was waiting for the phone I want to drop down in price. I understand its changing on the 22nd January does this mean if I dont use my switch up that was due in November by the 22nd January tha...