Products & Services
cancel
Showing results for 
Search instead for 
Did you mean: 

Browse the Community

Pay Monthly

Get help and support from other community members with your Pay Monthly service.

36622 Posts

Pay As You Go

Get help and support from other community members with Pay As You Go.

6140 Posts

O2 Priority

Ask questions and share your experience with O2 Priority.

1365 Posts

My O2

Get help and support from the community related to My O2.

7565 Posts

Activity in Products & Services

O2 Mobile Tariff Bill Double What It Should Be

Last month I changed my mobile monthly tariff, which reduced the cost to £32. I was told that the balance of the old tariff would be taken into account when the bill for July and August arrived (nothing to pay for July, and a reduction for August). I...

Anno78 by Level 3: Thinker
  • 110 Views
  • 6 replies
  • 0 kudos

Travelling abroad - voicemail

I’ve read the guide here: https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712, but wanted to try and get some clarity on things as it’s not clear to me from that page i am travelling away to the USA nex...

My O2 accout only shows one out of two phones

I have two phones in my name but my O2 account only has one registered. The website states the other phone is registered in another account. How can I rectify please? Getting in touch with O2 seems a nightmareThanks Simon

Penguin e-book o2 priority blue Monday prize

Hi,i won a penguin e-book yesterday with blue Monday o2 priority. I received the email with the link to claim yesterday evening but when I went to do it today it says the code has already been ‘redeemed’. I contacted penguin like it said to but they ...

Resolved! PAYG to £10 rolling plan

Hi,I am currently PAYG, but i have acquired my first smartphone and would like to change my tariff to the £10 rolling plan. The £10 rolling plan details page says: £10 Rolling planTop Up 4444FreeTariffs and Bolt Ons 2202FreeLandlines55p/minO2 mobiles...

Move number from one contract to another

Hi, I've found a better deal with O2 via a third party website. I've read in order to move my number from my old contract with O2 to this new contract I have to select 'upgrade' at some point during the purchase process. But nowhere during the proces...

Ninko85 by Level 1: Joiner
  • 137 Views
  • 9 replies
  • 0 kudos

What is 'your alias' within my active accounts?

Logged on to My O2 today and was greeted by a return/exchange screen. When I look at my active accounts I have my mobile number as one account and 'Your alias' as another...? Any information as to what 'your alias' is?

Blue198 by Level 1: Joiner
  • 2412 Views
  • 7 replies
  • 0 kudos

Switch up credit check

Hi, I've got switch up included on my plus plan for my Z Fold 6. I've tried to upgrade to the Fold 7 today only to be told I can't add any more contracts (currently have 5) this is so frustrating as I pay extra to have switch up included & have never...

Resolved! O2 now offering 5G Stand Alone.

Wouldn't mind LTE+ myself https://news.virginmediao2.co.uk/virgin-media-o2-unveils-the-next-phase-of-its-mobile-network-evolution-with-5g-standalone-switch-on/

Enlli by Level 70: Enigma
  • 16538 Views
  • 70 replies
  • 0 kudos