One of my phone lines stopped 5weeks ago after picking up an upgrade despite being told repeatedly I would be contacted & it would be resolved in 48hours, still & waiting everytime i contacted o2 i get a new case number. What do I do now
Hi O2 team and community, I’ve been charged monthly for a phone I never received. It’s been over 14 months now. I’ve been through endless complaints, been ignored, cried in-store from helplessness, and had no access to the protection I relied on as a...
Just received a text from +447742262537 advising that "your "Mobile SIM Contract(s) will be disabled due to failure to accept our Terms of Use" and requesting that I log onto the link given. I assume that this is a SCAM?
I have a strange issue, I had an O2 contract on a family plan in my wifes name initially, when the contract expired I purchased a sim only deal and after a bit of a problem, managed to eventually get my phone number transferred to the new sim card. I...
Hi there, I recently requested to give my 30day notice for cancelling my tariff over the phone. Without being clear the girl simple disconnected my line. I now have no means of being contacted or accessing vital apps for my job. I am also unable to r...
Hi, I just find out this great service that allows me to skip the queue for standing ticket holder.For the Enhypen 'Walk the Line' concert on August 22nd, there are three different types of standing tickets based on entry order to the floor.I'm wonde...
I have tried several times to top up the phone using online and VERIFIED card payment but O2 keep saying 'we couldn't process your payment. - contact your bank.I contacted my bank and they say the payment request showed but they could not explain why...
Has anyone had any success with getting refunds on all the useless 100MB bolt ons we're having to add on because the data amount "add" button isn't working? I have tried on various different devices and browsers, and the problem is clearly at their e...
