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Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

data

This morning I went on my phone and for some reason there is no 3G or 4G working on my phone. At the top left of the screen it shows the celluar strength but no 3G or 4G symbol that should appear next to it. I have have tried resetting my phone and turning the mobile data on and off and it hasnt fixed the issue, do you know whats wrong and how to solve the issue?

Posts: 88,620
Topics: 536
Registered: ‎04-04-2012

Re: data

https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Former Staff
Posts: 5,406
Registered: ‎18-04-2018

Re: data

Thanks for reporting issues with the network this morning. As @MI5 mentioned, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback. 

 

Thanks, 

 

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