cant get hold of my o2 web mail!

Anonymous · ‎09-03-2015

All day I have had no access to my o2 mail. This seems to be a problem at their end, not mine.

All my addresses are there, and numerous important dpieces of correspondence. Unbelievably irritating.

Anonymous · ‎09-03-2015

@Anonymous welcome to the Community.

We have seen a number of comments and threads on this subject over the last couple of days.

Please look at today's other threads or do a quick search and you will see the answers.

O2 announced in 2013 that the email service was being closed. Looks like the last few accounts are now being turned off or maybe the server they are stored on is.

jonsie · ‎09-03-2015

-Looks the final nail in the coffin for webmail. To be honest I'm not sure what more they could have done to inform people it was closed other than by snail mail.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎09-03-2015

Must be about the 10th person over the last couple of days. One poster today said he was managing to access it intermittently. I advised him to change to another email service asap....Some haven't been so lucky...but as we say they were informed....:smileysad:

Veritas Numquam Perit

viridis · ‎09-03-2015

I take it another server was shut down recently.

Anonymous · ‎09-03-2015

Would it not be sensible for o2 to email all those who still have any access, give a date and then say that is it. After that use it at your own risk or just turn the lot off?

(I know it could be said o2 have done that already but for good customer service. ........)

MI5 · ‎09-03-2015

I doubt O2 know which accounts are still active....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎09-03-2015

The've probably deleted their own account......

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Toby · ‎09-03-2015

Hi everyone,

I am in the process of obtaining some info to explain the situation.

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Nicko1604 · ‎09-03-2015

Same problem here mate, doing my head in, I have tryed explorer also, but no joy, phoned them up and went through it ie different web pages etc still no joy, it is there end , and eventually they did admitt there is a problem , glad its not just me , when it will be resolved who know,s ????, cant remember how much are they paid ??