customer services call

Rlong123 · ‎14-11-2023

can anyone tell me how the hell i can talk to a real life person i rang the number and after over half listening to some terrible music if thats what its called some one answered and told me i needed a different department and put me through to another line and ive now being waiting over two hours with no response , this is totally unacceptable. i have just purchased a new device and it still not arrived and i cant get hold of anyone to help and the automated customer services are a waste of time two.

MI5 · ‎14-11-2023

@Rlong123

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎14-11-2023

Probably an issue with stock

O2 don't operate a live stock system so ignore if the website says the phone is in stock

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS