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Level 8: Talented
Posts: 247
Registered: ‎04-11-2013

Wrong info re Data Allowances. Anyone else getting it?

MyO2 app shows that I've got no data left at all, although the used amount is roughly correct (3.5GB used, and my allowance is 5GB)

 

photo_2015-07-06_12-24-30.jpg

 

The MyO2 section of the website though shows that I've got unlimited UK data &colonSmiley Wink

 

O2   My device.png

 

 

Anyone else getting the same? Smiley Happy

 

Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: Wrong info re Data Allowances. Anyone else getting it?

It's a glitch due to the unlimited data quoted, as there is no pie chart to show usage out of unlimited it is set as zero mb left constantly, the part that is correct is the 3.5gb section though.
It would be better if they set the pie chart usage section to 4gb as that's what it is.



Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: Wrong info re Data Allowances. Anyone else getting it?

Actually after reading you have 5gb, I would say the glitch is from those incorrect unlimited badges on allowance.



Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: Wrong info re Data Allowances. Anyone else getting it?

Screenshot_2015-07-06-12-47-59.png

Yup mines broke too..




Level 8: Talented
Posts: 247
Registered: ‎04-11-2013

Re: Wrong info re Data Allowances. Anyone else getting it?

maybe they have decided to give us unlimited data, @viridis, I would not mind that at all Smiley Happy

Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: Wrong info re Data Allowances. Anyone else getting it?

I hope not, unlimited data on O2 is 4gb capped, that's less than yours and waaaay less than mine lol



Level 8: Talented
Posts: 247
Registered: ‎04-11-2013

Re: Wrong info re Data Allowances. Anyone else getting it?


@viridis wrote:
I hope not, unlimited data on O2 is 4gb capped, that's less than yours and waaaay less than mine lol

 

@viridis s that the case for legacy plans then? by saying "capped" do you mean they throttle your speeds after you've reached the 4GB limit? just curious what these throttled speeds would be then...

Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: Wrong info re Data Allowances. Anyone else getting it?

I think it just cuts off, not sure tbh I've not had a legacy plan for years.



Posts: 83,312
Topics: 577
Registered: ‎04-01-2009

Re: Wrong info re Data Allowances. Anyone else getting it?

On the legacy tariffs is actually stopped at 4GB with texts warning you about future usage.

Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: Wrong info re Data Allowances. Anyone else getting it?

Thanks @jonsie