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Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Outage

Do we get compensation for terrible service today
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Level 63: Greatness Assured
Posts: 12,228
Registered: ‎31-03-2010

Re: Outage

@Dell53 You may get a small goodwill gesture, but then again, you may not. It will be discretionary. O2's Terms & Conditions say they don't guarantee 100% up time, which is the same for all networks. If you're looking for a major windfall you may be waiting a long time.Smiley Wink

I DO NOT WORK FOR O2

Anonymous
Posts: 0

Re: Outage


@Dell53 wrote:
Do we get compensation for terrible service today

You had a service? Congratulations.. that's more than most people had!!! 

Community Manager
Posts: 4,833
Registered: ‎18-04-2018

Re: Outage

Hi @Dell53, and thanks for reporting issues with the network today. We have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback. 

 

Thanks, 

 

The community team. 

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