credit

katrina · ‎06-12-2018

ive been sending text messages they sayin not sent but still gettin charged data been on not been able to use it can some one call me please

Anonymous · ‎06-12-2018

@katrina There is a nationwide outage. Nobody from O2 will call you

jonsie · ‎06-12-2018

This isn't customer service and no one can call you

https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1177233#M28001

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

b4u2 · ‎06-12-2018

@katrina
no chance. sorry

Kendo1 · ‎06-12-2018

I've had that as well been charge for data and not used any I better get it back be in o2 shop in morning

nahid · ‎06-12-2018

i have the exact same problem. i dont know who to ask and checked if the centre number is correct which it is.

EmilieT · ‎06-12-2018

Hi @katrina, and thanks for reporting issues with the network today. We have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback.

Thanks,

The community team.

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