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Registered: ‎13-08-2008

O2 ask cut down app

Heads up

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Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
Posts: 2,211
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Registered: ‎11-04-2012

Re: O2 ask cut down app

And it's a bolt-on. 🙄
It is a well known fact that those people who most want to rule people are, ipso facto, those least suited to do it. To summarize the summary: anyone who is capable of getting themselves made President should on no account be allowed to do the job. Douglas Adams.
Posts: 2,027
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Registered: ‎04-05-2008

Re: O2 ask cut down app

I deleted mine.  Don’t see the point in it.  Prefer MY O2.  Much easier and simpler to use.

 

o2 needs to make one decent App and stick with that one.  There is no need for o2 ask which MY o2 can incorporate it all,

 

waist of resource and money to me.

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Use iPhone X, 8, SE, Honor 10, IPad Pro 10.5, Apple Watch 3 LTE, 100+ Mpbs Barrier and a Record Player.
Posts: 59,983
Registered: ‎04-01-2009

Re: O2 ask cut down app

It is a waste of resources and money...NOW! Before it served a purpose for those thousands of customers with poor or no signal at home who cannot use wifi calling. So, useful in that scenario but no use to the millions who have no concerns with coverage. The biggest waste of resources was the duplication or mirroring of My O2 incorporated within the app. Why they have stopped messaging and calls is beyond me as it is needed until wifi calling is available to all.

Posts: 2,211
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Registered: ‎11-04-2012

Re: O2 ask cut down app

Is it sufficient to just remove the app from the phone, or does the bolt-on have to be removed as well, @darrengf?

Does bolt-on removal mean a call to CS?

Thanks!
It is a well known fact that those people who most want to rule people are, ipso facto, those least suited to do it. To summarize the summary: anyone who is capable of getting themselves made President should on no account be allowed to do the job. Douglas Adams.
Posts: 54,298
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Registered: ‎14-01-2013

Re: O2 ask cut down app

I just deleted the app. Never used it anyway so mine wouldn't have required a call @pgn

*The Game Is On*


Posts: 2,027
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Registered: ‎04-05-2008

Re: O2 ask cut down app

Hi @pgn

 

As we speak I’m trying to get through on to o2 chat to see if I can have the bolt on removed as we speak.

so I will let you know the outcome.

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone X, 8, SE, Honor 10, IPad Pro 10.5, Apple Watch 3 LTE, 100+ Mpbs Barrier and a Record Player.
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Registered: ‎11-04-2012

Re: O2 ask cut down app

Muchas gracias, @darrengfthumbsup

It is a well known fact that those people who most want to rule people are, ipso facto, those least suited to do it. To summarize the summary: anyone who is capable of getting themselves made President should on no account be allowed to do the job. Douglas Adams.
Posts: 2,027
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Registered: ‎04-05-2008

Re: O2 ask cut down app

[ Edited ]

Just letting you know @pgn

 

once it’s on, it can’t be removed.

 

o2 Chat are saying it’s default on the account.

 

@Martin-O2 can you check this please, it only appears when you sign up for the app, so surely it can also be removed.

 

thanks. 

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone X, 8, SE, Honor 10, IPad Pro 10.5, Apple Watch 3 LTE, 100+ Mpbs Barrier and a Record Player.
Posts: 2,211
Topics: 54
Ideas: 2
Registered: ‎11-04-2012

Re: O2 ask cut down app

Same here, @Martin-O2 - how to get rid of the Ask bolt-on after having removed the app (android) that signed me up for it in the first place?

 

Screenshot_20180814-194834__01.jpg

It is a well known fact that those people who most want to rule people are, ipso facto, those least suited to do it. To summarize the summary: anyone who is capable of getting themselves made President should on no account be allowed to do the job. Douglas Adams.