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New sim query

Anonymous
Not applicable

hi, I've purchased a new p&g o2 sim for my hubbys old 02 Galaxy s4. It has a phone number on the card so following the enclosed instructions I popped it in his phone and it still said no sim. I tried to top up and sign into my o2 to send an activation code but neither were successful or had any effect. 

Any ideas?

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Cleoriff
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@jonsie wrote:
It certainly sounds like the sim has expired.

That sounded much better than my comment of it was 'dud'...LOL

Veritas Numquam Perit

Girl in a jacket
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MI5
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The packaging states it's still in date but clearly something's wrong.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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A tad too technical maybe...soon to expire myself... Someone top me up please Confused

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