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Level 2: Apprentice
Posts: 73
Registered: ‎30-12-2014

More than an hour on the phone

Waiting for customer service, now for about 97 minutes.  Lovely!

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Level 2: Apprentice
Posts: 73
Registered: ‎30-12-2014

Re: More than an hour on the phone

Still waiting, incredible.  Your call is in a queue.

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Level 2: Apprentice
Posts: 73
Registered: ‎30-12-2014

Re: More than an hour on the phone

I gave up after 104 minutes.

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Posts: 100,624
Topics: 547
Registered: ‎04-04-2012

Re: More than an hour on the phone

@Bamboccio 

We always advise to call at 8.00am when it's quiet. 
Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 79,947
Topics: 572
Registered: ‎04-01-2009

Re: More than an hour on the phone