Re: More than an hour on the phone

Bamboccio · ‎16-02-2020

Waiting for customer service, now for about 97 minutes. Lovely!

Bamboccio · ‎16-02-2020

Still waiting, incredible. Your call is in a queue.

Bamboccio · ‎16-02-2020

I gave up after 104 minutes.

MI5 · ‎16-02-2020

@Bamboccio

We always advise to call at 8.00am when it's quiet.
Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎16-02-2020

Weekends are the busiest times and more so with less staff.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS