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Level 3: Thinker
Posts: 75
Registered: ‎08-01-2019

Change order of FAQs ??

Just a thought, but maybe the order of the FAQs (link below) could create the wrong impression re. network reliability etc. - perhaps shift How to get your PAC code  and How to cancel your contract  a bit further down the list....

 

O2-Community-FAQs

 

Using P-Smart ( giffgaff ), E-1182 ( dtac )
Level 63: Greatness Assured
Posts: 12,340
Registered: ‎31-03-2010

Re: Change order of FAQs ??

@Projectionist  I will tag our community admin to look at your suggestion.

@Martin-O2@Marjo@EmilieT 

I DO NOT WORK FOR O2

Community Manager
Posts: 5,794
Registered: ‎18-02-2016

Re: Change order of FAQs ??

Thanks for the mention @Bambino and thanks for the feedback on the FAQ page @Projectionist. You have a really good point, we haden't considered how the order of the guides might affect peoples perception of the network. 

 

We'll reorder the FAQ's to a more positive order! cool

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