Solved: Re: pay monthly credit card change

Anonymous · ‎15-09-2015

I,m trying to change the credit card i use to pay monthly on direct debt i cant do it on line it says ring customer services but there is no one to speak to only options you get is about paying your bill,no human to take new details !!

MI5 · ‎15-09-2015

When you call 202, choose Option 2 then 0

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎15-09-2015

You should be able to do it via MY O2...if not you will have to continue to try CS

http://www.o2.co.uk/myo2

Edit...I have just tried and you do have to contact CS...Security I suppose...

Veritas Numquam Perit

MI5 · ‎15-09-2015

When you call 202, choose Option 2 then 0

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎16-09-2015

@MI5 wrote:
When you call 202, choose Option 2 then 0

Thanks @MI5

Let us know how you get on @@Anonymous