order processing

[chloejayde21]

anyone with o2 placed an order recently online and had to wait ages for the order to update ? i i upgraded my phone online thursday, said delivery would be friday , my orders still stuck on processing , customer service are absolutely useless 😩

[Oxonian]

I suggest @Jim11 that you contact the social media team ; details given in my post above. 

The social media team are based in the UK and have a good reputation for solving customer problems. 👍

[Lxx]

Count me in

[jop94]

What happened in the end please? I’m currently in the same boat and it’s been 2 weeks already

[Oxonian]

You @jop94 need to tag whoever you are asking that question of - but bear in mind the age of this thread and don't hold your breath awaiting a reply. 

I suggest that you contact the social media team ; details given in my post above. 

The social media team are based in the UK and have a good reputation for solving customer problems.  👍