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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by • Former Staff
  • 52193 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by • Level 94: Supreme
  • 39917 Views
  • 45 replies
  • 6 kudos

Amazon Prime Hack Warning

An article worth reading:https://www.forbes.com/sites/daveywinder/2025/01/29/amazon-prime-security-warning-as-hackers-strike-what-you-need-to-know/

Bambino by • Level 86: Prestigious
  • 696 Views
  • 2 replies
  • 3 kudos

Gmail Security Warning

Another major alert, sadly. You need to be vigilant:https://pc-tablet.com/gmail-security-warning-for-2-5-billion-users-ai-hack-confirmed-the-looming-threat-and-how-to-protect-yourself/

Bambino by • Level 86: Prestigious
  • 926 Views
  • 4 replies
  • 3 kudos

Credit Check Fail

Hi, Just adding my two cents to those who have also failed an O2 credit check recently for reasons beyond them. Recently went to upgrade my 24 month contract (£61 a month) to a new contract for 36 months (£63 a month). Failed initial credit check. Em...

Rmrayn by • Level 1: Joiner
  • 1696 Views
  • 10 replies
  • 0 kudos

Need phone recommendations?

Hi allI'm looking to treat my mum to a new phone for mother's day which isn't too far away but I'm struggling to pick a phone for her. She's in her mid 60's and not very tech savvy and doesn't even go online a lot at all she's not on any social media...

Hugo4ever by • Level 1: Joiner
  • 342 Views
  • 1 replies
  • 0 kudos

DO NOT SWITCH UP

I am posting on here because I feel I need to reach out to others.I am shocked at the level of poor systems that O2 have facilitated for customers who need to complain and your policy surrounding Switch Up. I decided to Switch Up my account because t...

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