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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Scammed to a degree

Hi there, First time customer here. I have taken an E-Sim plan only today but it turns out that the results I was getting when googling if my device supports e-sims were wrong and it doesn't support it. Now I was faced with the challenge of not knowi...

snap6 by Level 1: Joiner
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Bromley neighbours oppose plans for Hastings Road 5G mast

There is no easy answer to this situation but many residents would be delighted to see O2 want to put a 5G mast at the end of their street :- Bromley neighbours oppose plans for Hastings Road 5G mast | News Shopperhttps://www.newsshopper.co.uk/news/2...

Oxonian by Level 37: Blazing a Trail
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Number unavailable

Hi all, my number still shows as unavailable for several friends and strangers by both text and phone. This will happen in any part of the country and does not seem to be signal dependent. I believe the issue happened after I ported from Virgin to 3 ...

Trade in - Not today! Not at O2! Go to EE...

I have the trade up 90 day option with my phone, however the app directs me to the store to upgrade. Finally got round to going to a store yesterday and after a 30 minute wait was met with an associate and manager who would not trade in my phone due ...

Go_to_EE by Level 1: Joiner
  • 325 Views
  • 8 replies
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