Re: o2 coverage map - Page 2

gmarkj · ‎05-05-2022

Just wondering if anyone knows how often the coverage map at https://www.o2.co.uk/coveragechecker gets updated?

Any ideas @Martin-O2 @RafaC @lewys-gp @Chris_K ?

Noticed that I was getting 5G while my daughter was swimming, but according to the map 5G is not in my area yet...

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Oxonian · ‎06-11-2023

@GHughes11

Have you fed back to O2 your suggestion "that the prediction algorithm may need to be updated/adjusted to become more accurate" ?

Please bear in mind that this is a customer to customer forum so O2 will not see your suggestion on here.

MI5 · ‎06-11-2023

O2 will rush to update the maps I'm sure

They already recognise their own inaccuracies by posting this disclaimer....

Data reception and speeds may not be as good indoors or in a car. Signal can also be affected by buildings, trees and even weather conditions. This map is just a guide and does not guarantee signal coverage.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎06-11-2023

And on every forum for all of the networks we see the same complaint ad nauseum

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Oxonian · ‎06-11-2023

@Enlli

And on their websites, coverage map disclaimers that are remarkably similar to the wording referenced by @MI5