on 16-03-2008 21:27
on 16-03-2008 21:27
on 13-03-2009 19:49
on 13-03-2009 19:49
I emailed O2 who said that there was nothing wrong with the network, I told them that I have been unable to make calls since tuesday, they gave me a £5 goodwill which will be taken off my bill...this whowever doesnt rectify the problem, I was told today, that the O2 satelite is having problems, so I guess when it spins your way you'll be able to make a call and recieve, I can, however, send and recieve text, though not instant, can't answer/call voicemail, I am in Kent, so looks like it national.
Yeah me and my partner have had no service since friday pm. It had been Intermittent since friday. But now we have had no service since yesterday afternoon and we live in Gloucestershire! Has anyone heard anything back from O2 we have emailed but had no reply!!! Anyone know anything different?
on 15-03-2009 14:58
on 15-03-2009 14:58
rang o2 five minutes ago ,they aknowledge there is a problem
in the me4 me5 ares of kent,working on it no idea when service willl be ready
my company can not get me ( hehe ) though i did manage to use it once this afternoon.
never mind
on 15-03-2009 15:57
on 15-03-2009 15:57
on 15-03-2009 16:19
on 15-03-2009 16:19
I am in ME5 when I contacted O2, they were pretty helpful, did you email mycarewebform@o2mail.co.uk and put in the subject "help needed" I and my daughter have had replies, I now have £15 off my next bill, my daughter is to contact O2 when her phone works again, and they are going to reimburse her accordingly... so long as you are polite and not demanding when you write to O2 they are quite helpful, it isnt the helplines fault afterall, it is O2 they are merely acting on behalf of O2...My phone worked this morning I thought great, I could call out and receive calls, but now I cant, Im getting network busy again or connection error...Im giving it a few more days, if its not sorted then I will have to change network as Im losing money as where I work I rely on my phone for work, no calls no work...no work no money...Lets hope its sorted asap
on 15-03-2009 16:34
on 15-03-2009 16:34
on 15-03-2009 16:36
on 15-03-2009 16:36
on 16-03-2009 16:54
on 16-03-2009 16:54
on 18-03-2009 19:20
on 18-03-2009 19:20
on 19-03-2009 13:24
on 19-03-2009 13:24
on 21-03-2009 00:37
on 21-03-2009 00:37