I have this issue for a long time but it turned into a problem after iphone 4s.
I live in central london, between tottenham court road and holborn stations. After a period of inactivity (around 3-4 hours) I can't receive calls or texts. Only after I make a call or send a text, I can receive calls and texts another 2-3 hours. And the phone shows full reception while all these things happening. So there is no way to understand if the iphone is active or not.
Its a re-creatable problem, for example every morning I wake up, my phone is off the line. (again showing -wrong- full reception)
When I was using iphone 4, disabling 3g was solving this problem completely. Now after upgrading iphone 4s there is no way to do that.
When I call O2 Customer Services, they did not accept it as a reception issue instead they advised some steps to solve the problem:
1- disabling voice mail.
2- disconnecting/reconnecting my account.
3- replacing the sim card.
4- replacing the iphone 4s.
5- replacing the phone number.
I followed all the steps, disabled voicemail, reconnected my account, changed the micro sim, went to apple store and replaced the iphone 4s, finally purchased two seperate pay&go sim cards. none of them solved my problem.
Is anybody else having same issue?
summary:
when 3g active, iphone 4s shows full reception, can't receive calls after a period of inactivity, did everything customer service adviced, problem still there.
thanks.